Contact Information

We're here to help! If you have any questions about your order, our products, shipping, returns, or anything else, our support team is happy to assist you.

Customer Support

Email: support@firstembrace.shop

We aim to respond to all customer inquiries within 24–48 business hours.

Contact Form

For your convenience, you can also reach us by using the contact form available on our website:

Contact Page: https://firstembrace.shop/pages/contact

When contacting us, please include your order number (if applicable) along with a detailed description of your inquiry so we can assist you as quickly as possible.

Support Hours

Monday – Saturday: 10:00 AM – 6:00 PM (IST)

Closed on Sundays and major public holidays.

Common Reasons to Contact Us

• Order status and tracking

• Shipping inquiries

• Returns and refunds

• Damaged or incorrect items

• Product information

• General questions or feedback

We appreciate your trust in First Embrace and look forward to assisting you.